FAQs
Services Offered
We offer a wide range of services including rewiring, electrical installations, electrical panel upgrades, and whole home surge protection. Whether you need to wire your basement, install new fixtures, or upgrade your electrical panel, we’ve got you covered.
Yes, we serve both residential and commercial customers. Whether you need electrical work done in your home, office, retail space, or business, we have the expertise to handle it.
We prioritize electrical emergencies and aim to respond promptly. Our team understands the urgency of electrical issues and strives to provide timely solutions.
Yes, we offer free estimates for all our services. Whether you’re planning a small repair or a major electrical upgrade, we’re happy to provide an estimate before starting any work.
Scheduling an appointment with Genuine Electric is easy. You can call our office during business hours or fill out our online contact form. We’ll get back to you promptly to arrange a convenient time for service.
Yes, we stand behind the quality of our work and offer a lifetime workmanship warranty on workmanship and offer parts warranties as well. Our goal is to ensure your electrical systems operate efficiently and safely.
Hiring Professionals
Yes, electrical work is dangerous and should only be performed by qualified individuals. Electrical work done by unlicensed individuals is not covered by liability insurance. Liability insurance companies require proper licensing of the company performing the work. They will extend insurance to unlicensed individuals but exclude any work not done under the proper licensing.
Yes, Genuine Electric is a fully licensed and insured electrical contractor. Our technicians are trained professionals who adhere to all safety standards and regulations.
Electrical Safety and Inspections
We recommend yearly inspections of the electrical system.
Flickering lights can be an early indicator of electrical issues. Intermittent outlet problems can be as well. Just because it has started working again does not mean it is safe. This can often be caused by a loose connection which has the potential to build up a lot of heat. We recommend you have our certified electricians come out and evaluate the issue immediately.
Breakers trip for a number of reasons: overcurrent (wire protection), ground faults (personnel protection), and arc faults (fire prevention). Breakers very rarely just stop working; most of the time problems can be traced back to one of these three issues. Your breaker is there to protect the wire, personnel, or fires and is likely an indicator of a larger issue which should be evaluated by a certified electrician.
No, there is minor wobbling that occurs when the fan is on high, but a large wobble or noise should be evaluated by an electrician. Ceiling fans need to be secured to the structure of the home and installed on a fan-rated box. When unqualified people install ceiling fans, they do not know what to look for and often install fans on improperly rated boxes which poses a huge safety concern.
Billing and Costs
Air conditioning is the largest contributor to your power bill in the summer. The power company also has higher rates during the peak times of year.
Surge Protection
A surge protector protects your house from temporary overvoltage issues that can come from various sources, such as nearby lightning activity, power company spikes, and electric motors within your home like large appliances and air conditioning units. Level 2 surge protectors installed on the main service carry a warranty to back their products. New services are required to have surge protection by code. Surge protection is one of the most important steps you can take to protect your home.
Company Differentiation and Customer Service
As a family-owned business, we prioritize customer care and satisfaction. We combine our technical expertise with personalized service to ensure every customer receives the highest quality workmanship.
Safety and Energy Efficiency
Safety is our top priority. Our technicians are trained in the latest safety protocols and use proper safety gear and equipment. We adhere to all local codes and regulations to ensure the safety of your property and our team.
Absolutely! We can recommend and install energy-efficient lighting, appliances, and electrical systems that can help you save on energy costs over time. Our expertise includes advising on energy-efficient upgrades tailored to your needs.
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Genuine Electric
- Flat Rate, On Time
- Up Front Pricing
- No Overtime Fees
- Expert Service
- We Respect Your Home