Our Reviews
Reviews! Discover What Our Customers Are Saying: Genuine Electric’s Reviews Page. Real stories from satisfied clients illuminate our commitment to quality service and expertise in electrical solutions. Explore firsthand experiences and see why Genuine Electric is the trusted choice for all your electrical needs. Explore our range of services or contact us today to schedule your appointment!
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We wouldnt be happier with the service we received from Genuine Electric. The technicians went above and beyond to meet the needs of the project. They were timely, respectful and... read more efficient on the job site. Highly recommend!
October 8, 2024Clay and Cullen have been great! They arrive in a timely manner and have been transparent on all work needed to fix our electrical problems.
August 16, 2024Professionalism from start to finish! Communication was fantastic. Our technician, Clay, listened well and was able to find and fix our problem quickly. Even though it was the end... read more of a workday, He never seemed in a hurry to finish and leave… He kept asking if there was anything else we wanted him to check out while he was there. He actually fixed a minor problem that we have had for years in just seconds. He was polite and courteous. We will definitely be using Genuine Electric for any future needs, and without hesitation, I will absolutely be recommending them to anyone who needs electrical work done!
July 4, 2024Clay & Cullen were so helpful and knowledgeable! I could not have been happier with their work ethic as well as their skills & ability to communicate the needs... read more of the projects they have helped me with! They did phenomenal work in my home & I will have them back again very soon!
July 2, 2024Clay was fantastic! He is very knowgegable and also very personable. He fixed our issues and made some great suggestions.
June 28, 2024I am extremely happy with the work Clay and his assistant did in upgrading my electrical panel. They were on time and on budget. The quality of the work was... read more excellent.
June 7, 2024Excellent job done by Genuine Electric. Easy to schedule appointments, they showed up when they said they would and took meticulous care of my home. I couldn't be more pleased.... read more Thank you Genuine Electric!
June 6, 2024I cannot praise Genuine Electric LLC enough for their exceptional service! From start to finish, they demonstrated the highest level of professionalism and expertise in their field. First and... read more foremost, honesty is paramount when it comes to any service, and Genuine Electric truly embodies this principle. They provided a transparent and thorough assessment of the electrical issues in my home, explaining each step of the process with clarity and honesty. There were no hidden fees or surprises, just straightforward and fair pricing. Moreover, their commitment to cleanliness was remarkable. The team arrived promptly and took great care to ensure that my home remained tidy throughout the entire project. They left no mess behind, which I greatly appreciated. What truly sets Genuine Electric apart is their unmatched expertise. It's evident that they are true professionals who are passionate about their work. They tackled every task with precision and efficiency, resolving complex electrical issues with ease. Their knowledge and skill instilled confidence in me that the job would be done right the first time. In addition to their technical proficiency, the team at Genuine Electric LLC exhibited exceptional customer service. They were friendly, courteous, and always willing to address any questions or concerns I had. It was a pleasure working with such a dedicated and customer-focused team. Overall, I highly recommend Genuine Electric to anyone in need of electrical services. With their honesty, cleanliness, professionalism, expertise, and outstanding customer service, they have truly set the standard for excellence in their industry. Thank you Genuine Electric LLC, for exceeding my expectations!
June 3, 2024Always thrilled with the work completed! Our older home needs lots of updates and they are the only company we will use!
June 3, 2024Tyler was very kind and helpful. He could do the work the same day he came to give me an estimate. He got the work done quickly and... read more efficiently. When Tyler left, he completely cleaned up and you could not even tell I had him in to do any work. He even had shoe covers on! I would highly recommend Genuine Electric for fast and quality work.
June 3, 2024Clay and Cullen did a wonderful job installing exterior dimmable lights for our deck. It enables us to play games or have ambience lighting! They also did some trouble... read more shooting on one of our flood lights- replaced the light and everything works great. Love it!
June 3, 2024As a Realtor faced with inspections for each transaction it is important to know and trust an electrician. I am pleased to know Genuine Electric who knew the proper... read more thing to do and educated me on the process to fix it in layman’s terms and wrap it up expeditiously. 5 Star experience.
May 7, 2024Tyler is always professional, working when he walks in the door and is the only electrician I trust, proven he does things to code and correct. I’d give 10 stars... read more if they were available
April 10, 2024Tyler, Katie, and the rest of the team were a joy to work with! They were quick to respond, well-versed on my electrical requests, and cut no corners on codes... read more & best practices. They utilized technology well in the communication throughout the process, and even had a prepared quote for my review before Tyler left from the initial bid. Work was done quickly and cleanly. These are good family folks running a high-quality small business. I highly recommend their services for your electrical needs!
April 4, 2024Thank you for your prompt help today... you have a team of professionals from the first phone call to the service.
February 5, 2024Cheryl Rogers
January 24, 2024Thank you for the lighting in the gazebo! It looks amazing so thankful I hired this team to do this work. Above and beyond my expectations!
January 13, 2024Very professional. Didn't pressure me to get anything I didn't need. They told me everything they would do before they started. I asked a lot of questions while they were... read more here and they gave great advice. I would recommend them over anyone else.
January 12, 2024This is our second interaction with Jacob at Genuine Electric. He is on time, understands our needs and completes everything above expectation. He is honest and upfront with diagnosis and... read more concerns. We are beyond please and look forward to using him for all our electrical needs.
January 8, 2024Christina McArdle
December 18, 2023A referral...and they did not disappoint. Very professional and completed all in a timely manner. They assessed, upgraded, and left all areas neat and clean...I am completely satisfied.... read more See you soon.
November 20, 2023These guys were on point. On time, Professional and their work was great. Highly recommend this company.
October 10, 2023The job was to evaluate and replace a circuit breaker (GFCI/AFCI) that tripped randomly. The electricians opened the breaker box, checked a couple of outlets as to whether they were... read more on the same circuit or had another issue, and came up with suggestions. We opted to replace the breaker with an AFCI breaker only. They had to drive to another location 40 minutes away to get the other breaker. Upon return, they replaced the breaker, and sent quotes for some of their other services. Both the electricians were courteous, professional, and friendly. Yes, I would call Genuine Electric again.
October 10, 2023Tyler and his crew at Genuine Electric were great. They got to me quickly and were able to troubleshoot my problem and fix it in one visit. I was pleasantly... read more surprised by the quickness and being able to fix the problem instead of scheduling for another day. I would highly recommend them to anyone who needs an electrician.
September 26, 2023They went above and beyond! Clearly explained what needed to be done and why. They also gave me all options and I really appreciated it!! I completely trust them and... read more highly recommend them!
September 26, 2023Bill Miller
September 17, 2023888dakota
August 17, 2023Two guys(Jacob and Cullen) from Genuine Electric came to my house today and preformed some electrical work. They were polite, respectful of my home, and did excellent work. I highly... read more recommend Genuine Electric and won’t even bother calling any other company for any future electrical needs I may have.
August 17, 2023Amazing experience!! On time, respectful professional and reasonable! He walked thru my house and addressed each problem and repaired them. I will definitely use them again! Not often can... read more I brag on any repairman.... but I truly appreciate everything Tyler did to fix the many issues! You rock!!?
August 17, 2023Tyler had wonderful customer service, communication, and a great attitude. Fair pricing and honest work. Will definitely use them for all my electrical needs.
July 17, 2023Jacob and Cullen were great! Knowledgeable and efficient! Knew exactly what to do and knocked it out! Absolutely recommend! Will be a returning customer!
July 17, 2023Removed two existing hanging lights. Installed 9 new flush mounted spot lights, 2 new dimmer switches plus surge protector on panel in basement. Both Jacob and Colin never stopped working... read more from the monent they got here to cleaning up after themselves when jobs were completed. Would recommend without hesitation.
May 17, 2023Moving from NC found that the house dryer wall connection is 4 prong, dryer 3 prong. Arrived as scheduled, changed the wireing, checked it out, and finished. As a courtesy... read more he checked out our microwave as we non techies messed it up. Presto with a couple of buttons pushed we are up and running. Nice young man!! Will keep Genuine Electric on our :Go To" list for future.
May 17, 2023Tyler wired a newly remodeled sunroom for us. Very professional, listened to what We desired and made excellent suggestions. We will use Genuine Electric for any future needs.... read more We higher recommend as Tyler.
May 17, 2023susan guda
May 17, 2023Technicians were early.. surprise! They were very efficient and located the issue quickly and fixed the problem! I would hightly recommend this company
April 17, 2023Very professional, cleaned up all debris. Friendly and knowledgeable- highly recommend using Genuine Electric. Installed an updated future in my foyer and replaced an outdated can light. What... read more an improvement! Thank you!
April 17, 2023Well you can’t get any better— than contacting any service— and-Less than an HOUR— later they arrive. Tyler is Professional-Nice- Skilled. Up on the ladder 20/ft replacing a motion light.... read more For a fair price. Deal with Confidence and yes i’ll be happy to have Tyler back in my Home
March 17, 2023James Skinner
March 17, 2023So happy with the service and attention to detail that Genuine Electric has provided. They are my families go to for electrical services and have fair and honest prices. Both... read more times I have called I provided a very tight deadline and they have been more than accommodating in coming out same day and fixing the issue same day. Overall I am so happy and will continue to give Genuine Electric my business!
February 17, 2023I have had Tyler and Genuine Electric complete several projects for me at my personal home and I refer Genuine Electric to all of my clients that have with electrical... read more needs as well. It is nice having a company you can refer with 100% confidence that the job will be done right.
February 17, 2023Great pricing with quality costumer service. Everything about this company, and it's staff, is in their name... "genuine"! From the initial quote, to the completion of the work, Jacob was... read more amazing. He was friendly, informative and thorough. He also gave me plenty of pricing options to choose from and offered me professional advice that allowed me to make the right choice that best met my family's repair needs. We will definitely use this company again.
February 17, 2023I am very satisfied with Genuine Electric. Quick response, kept updated on schedule, showed up on time and provided a very quality service. I highly recommend this company to anyone... read more in need of their services.
December 17, 2022We had Gabe and Isaiah out to our home today and they were amazing. They took great care not only in their electrical work but also with their customer service.... read more They worked around myself and my three young children- they were incredibly friendly, informative, and delivered work that we are very happy with! Without any hesitation I would recommend this company for any electrical work!
August 29, 2020